Employee Background Checks

In 2023, Tidepool made the decision to institute employment background checks for all hires. Beginning on Aug 4, 2023 , Tidepool conducts background checks only after conditional employment offers. Background checks are also required for all existing employees and contractors with access to PHI. To ensure equal opportunity to advance through the application process and follow California regulations (Assembly Bill 1008 - “Ban the Box”), Tidepool will not ask about criminal histories or felony convictions before we issue a conditional job offer.

Tidepool conducts background checks through Zenefits, which uses a third-party provider, Checkr. Checkr is a fully vetted and compliant background-checking service that uses modern security standards and encryption to transfer and store user information.

Tidepool performs Standard Background Checks which include: Social Security validation, national criminal records, sex offender list, address history, county criminal records, and terror watchlist for national, state, and current county of residence. Background checks typically take 2-9 business days to complete and will require active participation by the candidate (authorization and sometimes a photo of ID).

All results will be strictly confidential. The VP of People and Finance will be responsible for viewing each background check, and the CEO in the VP’s absence. Access to all background checks will be limited to the employee, the VP of People and Finance, CEO, and the hiring manager.