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Tidepool API permissions are applied to ALL requests to the platform and require authentication, authorization and audit.

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Role-based access control (RBAC) is used across Tidepool internally for administrator and support roles, as well as to the Tidepool Application for our users. Different RBAC role permissions and rights apply, depending on the user profile.

Tidepool Application

- PwD, Clinician, and Custodial accounts

  • Owner: Total control of the account, including metadata.

    • Share: Share with or invite another user

      • When an end user creates their own account and selects "Share", they can invite another user or Clinic to view their data and optionally allow them to upload data on their behalf. See User account relationships for additional details.

    • Edit: Ability to edit data or notes.

    • Upload: Ability to upload diabetes data but not user data.

    • View: Ability to view data (must be granted by the owner of the data).

    • Notes: Ability to attach a note to a user's data.

  • Custodian: Permission to access a custodian account (but not change its password)

    • Edit: Ability to edit data or notes.

    • Upload: Ability to upload diabetes data but not user data.

    • View: Ability to view data (must be granted by the owner of the data).

    • Notes: Ability to attach a note to a user's data.

  • Clinic Account Admin

    • Edit Clinic account details

    • Add and remove clinician users

    • Change clinician permissions

    • Grant permission to merge patient lists

    • Add patient users

    • Accept patient invites

    • Remove patients from patient list

    • View and upload patient data

  • Clinic Team Member

    • Add patient users

    • Accept patient invites

    • View and upload patient data

    • View clinic members

Tidepool Internal Support and Administration Tool

  • Support:

    • Find User Account

    • View User Account

    • View User Activity

    • Confirm User’s Email

    • Reset User’s Password

    • Change User’s Role

    • Delete User Account

    • Delete User Upload

    • Change User’s Email Address

    • Disconnect API Connections

    • Capture Snapshot of User Data for MDR Investigation

    • Migrate Clinician user to Clinic account

    • Merge Clinician user Private Workspace patient list to Clinic account patient list

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