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Tidepool encrypts all PHI data stored within our platform to preserve the integrity and privacy of all data and communications. Tidepool configures and reviews services on a regular basis to ensure compliance with NIST recommendations

Services - Data at-rest

Tidepool stores data in AWS S3 using 256-bit AES encryption and using integrity protection (checksums) to prevent and detect any modification of data.

Tidepool stores data in the MongoDB Atlas database-as-a-service using 256-bit AES encryption and checksums to ensure integrity

Tidepool archives logs to AWS S3 storage using 256-bit AES and checksums for long term archive and encrypts all logs stored in SumoLogic with 256-bit AES encryption.

Services - Data in-transit

All Tidepool services are configured to support 256-bit AES encryption via TLS 1.3.

TLS 1.2 is required as a minimum standard to connect to Tidepool Web or Tidepool Uploader

Services that support Tidepool

All services employed by Tidepool must use the same encryption of data at rest and data-in-motion

All services employed by Tidepool are reviewed for security, data privacy, and confidentiality concerns

Employee Computing Devices

Tidepool requires and audits all employee devices to ensure use of 256-bit AES

All personal backups and any external storage devices are required to be encrypted with 256-bit AES

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