Issues

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Task
User does not use Workout preset mode during periods of temporary insulin sensitivity
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 28, 2020
Nov 30, 2021
Task
User does not comprehend insulin delivery log
Unassigned
Shawn Foster
None
Unresolved
Nov 28, 2020
Nov 30, 2021
Task
User does not comprehend how to manually suspend insulin
Unassigned
Shawn Foster
None
Unresolved
Nov 28, 2020
Nov 30, 2021
Task
User misinterprets Glucose Change chart information
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 28, 2020
Nov 30, 2021
Task
User does not allow notification from Tidepool Loop
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 27, 2020
Nov 30, 2021
Task
User-entered manual BG reading is incorrect (high)
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 27, 2020
Nov 30, 2021
Task
Manual bolus error with no automation
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 27, 2020
Nov 30, 2021
Task
Phone component failure causes settings storage to be corrupted
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 24, 2020
Nov 30, 2021
Task
Tidepool Platform 3rd party software vulnerability
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 24, 2020
Nov 30, 2021
Task
Malicious actor changes prescription settings in Tidepool Platform
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 24, 2020
Nov 30, 2021
Task
User tries to install Loop on an unsupported iOS
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 24, 2020
Nov 30, 2021
Task
User enables a power saving configuration that turns off Bluetooth
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 24, 2020
Nov 30, 2021
Task
Phone runs out of storage, preventing Loop from receiving, storing, and transmitting data
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 24, 2020
Nov 30, 2021
Task
User forgets to resume after suspension
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 24, 2020
Nov 30, 2021
Task
Data corruption in phone-to-watch communication
Unassigned
Shawn Foster
Low (2)
Unresolved
Nov 23, 2020
Nov 30, 2021
Task
User unable to read / misreads display on smart watch due to small form factor and text
Unassigned
Shawn Foster
None
Unresolved
Nov 23, 2020
Nov 30, 2021
Task
Significant system time change
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 23, 2020
Nov 30, 2021
Task
Single AppleID with multiple users results in conflated Health data
Unassigned
Shawn Foster
None
Unresolved
Nov 23, 2020
Nov 30, 2021
Task
Loop does not surface CGM alarm
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 24, 2020
Nov 30, 2021
Task
Stale data in bolus recommendation
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 23, 2020
Nov 30, 2021
Task
CGM negatively biased for any reason
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 16, 2020
Nov 30, 2021
Task
IOB during time between pump sessions assumed to be negative
Unassigned
Shawn Foster
Low (2)
Unresolved
Nov 9, 2020
Nov 30, 2021
Task
Carb absorption physiologically different from algorithm model
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 6, 2020
Nov 30, 2021
Task
User mistakes a low glucose alert for a high glucose alert and gives a correction bolus
Unassigned
Shawn Foster
None
Unresolved
Nov 23, 2020
Nov 30, 2021
Task
Use by unskilled/untrained user
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 23, 2020
Nov 30, 2021
Task
Smartphone unavailable
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 23, 2020
Nov 30, 2021
Task
Overnight iOS update causes Loop interruption
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 22, 2020
Nov 30, 2021
Task
User must change sensor and/or transmitter
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 4, 2020
Nov 30, 2021
Task
G6 sensor end of life; no new sensor session started
Unassigned
Shawn Foster
None
Unresolved
Apr 16, 2021
Nov 30, 2021
Task
Glucose values not received by Loop from iCGM
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 2, 2020
Nov 30, 2021
Task
Default alert schedule crashes app
Unassigned
Shawn Foster
High (4)
Unresolved
Nov 22, 2020
Nov 29, 2021
Task
iOS update incompatible with Loop functionality
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 22, 2020
Nov 29, 2021
Task
Loop software failure creates need for user to switch to MDI
Unassigned
Shawn Foster
High (4)
Unresolved
Nov 22, 2020
Nov 29, 2021
Task
Loop software failure leads to instability or crash
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 22, 2020
Nov 29, 2021
Task
Phone crashes during Loop update
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 22, 2020
Nov 29, 2021
Task
Loop/pump insulin delivery status out of sync
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 9, 2020
Nov 29, 2021
Task
Recommended bolus software defect
Unassigned
Shawn Foster
None
Unresolved
Nov 22, 2020
Nov 29, 2021
Task
Pump-Loop pairing lost during software update
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 22, 2020
Nov 29, 2021
Task
Loop failure notification not surfaced
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 30, 2020
Nov 29, 2021
Task
Unauthorized user manually initiates insulin delivery
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 22, 2020
Nov 29, 2021
Task
Loop does not surface pump alarm
Unassigned
Shawn Foster
None
Unresolved
Nov 22, 2020
Nov 29, 2021
Task
Deliberately incorrect settings due to insulin rationing
Unassigned
Shawn Foster
None
Unresolved
Nov 22, 2020
Nov 29, 2021
Task
Loop incorrectly detects an alarm condition
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 22, 2020
Nov 29, 2021
Task
User-installed malware on phone corrupts Loop
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 22, 2020
Nov 29, 2021
Task
iOS or third-party app failure causes phone crash
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 22, 2020
Nov 29, 2021
Task
Pump pairing failure
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 22, 2020
Nov 29, 2021
Task
Dynamic carb absorption without glucose sensor data
Unassigned
Shawn Foster
None
Unresolved
Nov 21, 2020
Nov 29, 2021
Task
Exogenous insulin delivery
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 21, 2020
Nov 29, 2021
Task
Loop pairs with incorrect nearby ACE pump
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 21, 2020
Nov 29, 2021
Task
Wrong time zone set
Unassigned
Shawn Foster
None
Unresolved
Nov 21, 2020
Nov 29, 2021
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