Issues

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Task
Safety settings are too aggressive: Low correction range
Unassigned
Shawn Foster
None
Duplicate
Aug 18, 2021
Sep 8, 2021
Task
Accumulation of Negative IOB Between Pump Sessions
Unassigned
Dan Korelitz
None
Duplicate
May 17, 2021
Jul 15, 2021
External Mitigation
Tidepool Design, Development and Release SOP
Unassigned
Shawn Foster
None
Done
Dec 4, 2020
Oct 15, 2021
Task
User does not comprehend how to determine iCGM status
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 29, 2020
Dec 3, 2021
Task
User does not grant permission to write data to Apple Health
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 29, 2020
Dec 2, 2021
Task
User does not enable Critical Alerts permission in iOS
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 29, 2020
Dec 2, 2021
Task
User does not understand carbohydrates on board
Unassigned
Shawn Foster
None
Unresolved
Nov 29, 2020
Dec 2, 2021
Task
User does not comprehend how to initiate therapy
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 29, 2020
Dec 2, 2021
Task
User forgets to bolus later once glucose recovers to appropriate threshold
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 29, 2020
Dec 2, 2021
Task
User does not understand how to initiate correction bolus
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 29, 2020
Dec 2, 2021
Task
User does not view or comprehend ACE pump age
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 28, 2020
Dec 2, 2021
Task
User does not comprehend algorithm component impact on current temporary basal rate insulin delivery
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 28, 2020
Dec 2, 2021
Task
User unintentionally deletes carbohydrate entry
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 28, 2020
Dec 2, 2021
Task
User does not understand bolus recommendation
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 28, 2020
Dec 2, 2021
Task
User does not understand that boluses are not automatically delivered
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 28, 2020
Dec 2, 2021
Task
User misinterprets glucose data in the Home screen
Unassigned
Shawn Foster
None
Duplicate
Nov 28, 2020
Nov 28, 2020
Task
User overrides bolus recommendation (lower than recommendation)
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 28, 2020
Dec 3, 2021
Task
User misinterprets insulin data in Home screen
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 28, 2020
Dec 2, 2021
Task
User does not comprehend they can add additional schedule-based settings
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 28, 2020
Dec 2, 2021
Task
User does not understand how to authenticate and deliver bolus
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 28, 2020
Dec 1, 2021
Task
User unintentionally confirms and delivers an incorrect bolus
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 28, 2020
Dec 1, 2021
Task
User does not enable Pre-Meal preset prior to eating
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 28, 2020
Dec 1, 2021
Task
User does not comprehend/correctly interpret individual data points in charts
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 28, 2020
Dec 1, 2021
Task
Accidental capacitive touch: toggle Closed Loop mode off
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 28, 2020
Dec 1, 2021
Task
User does not use Workout preset mode during periods of temporary insulin sensitivity
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 28, 2020
Nov 30, 2021
Task
User does not comprehend insulin delivery log
Unassigned
Shawn Foster
None
Unresolved
Nov 28, 2020
Nov 30, 2021
Task
User does not comprehend how to manually suspend insulin
Unassigned
Shawn Foster
None
Unresolved
Nov 28, 2020
Nov 30, 2021
Task
User misinterprets Glucose Change chart information
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 28, 2020
Nov 30, 2021
Task
User does not allow notification from Tidepool Loop
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 27, 2020
Nov 30, 2021
Task
User-entered manual BG reading is incorrect (high)
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 27, 2020
Nov 30, 2021
Task
Manual bolus error with no automation
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 27, 2020
Nov 30, 2021
Task
Loop does not surface CGM alarm
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 24, 2020
Nov 30, 2021
Task
Phone component failure causes settings storage to be corrupted
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 24, 2020
Nov 30, 2021
Task
Tidepool Platform 3rd party software vulnerability
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 24, 2020
Nov 30, 2021
Task
Malicious actor changes prescription settings in Tidepool Platform
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 24, 2020
Nov 30, 2021
Task
User tries to install Loop on an unsupported iOS
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 24, 2020
Nov 30, 2021
Task
User enables a power saving configuration that turns off Bluetooth
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 24, 2020
Dec 3, 2021
Task
Phone runs out of storage, preventing Loop from receiving, storing, and transmitting data
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 24, 2020
Nov 30, 2021
Task
User forgets to resume after suspension
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 24, 2020
Dec 3, 2021
Task
Data corruption in phone-to-watch communication
Unassigned
Shawn Foster
Low (2)
Unresolved
Nov 23, 2020
Nov 30, 2021
Task
User unable to read / misreads display on smart watch due to small form factor and text
Unassigned
Shawn Foster
None
Unresolved
Nov 23, 2020
Nov 30, 2021
Task
User mistakes a low glucose alert for a high glucose alert and gives a correction bolus
Unassigned
Shawn Foster
None
Unresolved
Nov 23, 2020
Nov 30, 2021
Task
Use by unskilled/untrained user
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 23, 2020
Nov 30, 2021
Task
Smartphone unavailable
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 23, 2020
Nov 30, 2021
Task
OBSOLETE User does not have access to CGM consumables
Unassigned
Shawn Foster
Critical (5)
Won't Do
Nov 23, 2020
Jul 20, 2021
Task
Overnight iOS update causes Loop interruption
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 22, 2020
Nov 30, 2021
Task
Default alert schedule crashes app
Unassigned
Shawn Foster
High (4)
Unresolved
Nov 22, 2020
Nov 29, 2021
Task
iOS update incompatible with Loop functionality
Unassigned
Shawn Foster
Medium (3)
Unresolved
Nov 22, 2020
Nov 29, 2021
Task
Loop software failure creates need for user to switch to MDI
Unassigned
Shawn Foster
High (4)
Unresolved
Nov 22, 2020
Nov 29, 2021
Task
Loop software failure leads to instability or crash
Unassigned
Shawn Foster
Critical (5)
Unresolved
Nov 22, 2020
Nov 29, 2021
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