Issues

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Task
User-configurable Walsh curve model causes insulin stacking
Unassigned
Shawn Foster
None
Unresolved
Sep 30, 2021
Oct 12, 2021
Task
Max basal limit changed during time of no glucose values
Unassigned
Shawn Foster
None
Unresolved
Sep 17, 2021
Oct 12, 2021
Task
Exploration: Correction range at low end
Unassigned
Shawn Foster
None
Unresolved
Sep 8, 2021
Oct 12, 2021
Task
Safety settings are too aggressive: Max basal
Unassigned
Shawn Foster
None
Unresolved
Aug 18, 2021
Oct 12, 2021
Task
Safety settings are too aggressive: Low correction range
Unassigned
Shawn Foster
None
Duplicate
Aug 18, 2021
Sep 8, 2021
Task
Safety settings are too aggressive: Low correction range
Unassigned
Shawn Foster
None
Unresolved
Aug 18, 2021
Oct 11, 2021
Task
Safety settings are too aggressive: Low glucose safety limit
Unassigned
Shawn Foster
None
Unresolved
Aug 18, 2021
Oct 11, 2021
Task
Metabolic settings are too aggressive: incorrect insulin model
Unassigned
Shawn Foster
None
Unresolved
Aug 18, 2021
Oct 12, 2021
Task
Metabolic settings are too aggressive: scheduled basal rate
Unassigned
Shawn Foster
None
Unresolved
Aug 18, 2021
Oct 12, 2021
Task
Metabolic settings are too aggressive: carb ratio
Unassigned
Shawn Foster
None
Unresolved
Aug 18, 2021
Oct 12, 2021
Task
Metabolic settings too aggressive: ISF
Unassigned
Shawn Foster
None
Unresolved
Aug 18, 2021
Oct 12, 2021
Task
Accumulation of Negative IOB Between Pump Sessions
Unassigned
Dan Korelitz
None
Duplicate
May 17, 2021
Jul 15, 2021
Task
User has difficulty with ACE pump component setup: Omnipod 5-specific
Unassigned
Shawn Foster
None
Unresolved
Apr 27, 2021
Oct 12, 2021
Task
Pod reaches end of life (expires) without notification to user
Unassigned
Shawn Foster
None
Unresolved
Apr 27, 2021
Oct 12, 2021
Task
Pump reservoir exhausted without notification to user--Omnipod 5 specific
Unassigned
Shawn Foster
None
Unresolved
Apr 26, 2021
Oct 15, 2021
Task
Pump reservoir exhausted without notification to user
Unassigned
Shawn Foster
None
Unresolved
Apr 26, 2021
Oct 15, 2021
Task
Loop pairs with incorrect nearby ACE pump--Omnipod 5 specific
Unassigned
Shawn Foster
None
Unresolved
Apr 22, 2021
Oct 15, 2021
Task
Insulin delivery history not available
Unassigned
Shawn Foster
None
Unresolved
Apr 22, 2021
Oct 15, 2021
Task
Loop does not surface pump alarm--Omnipod 5 specific
Unassigned
Shawn Foster
None
Unresolved
Apr 21, 2021
Oct 15, 2021
Task
Watch app complication color meanings are disrupted
Unassigned
Shawn Foster
None
Unresolved
Apr 20, 2021
Oct 15, 2021
Task
User has difficulty with iCGM device software integration--G6 specific
Unassigned
Shawn Foster
None
Unresolved
Apr 20, 2021
Oct 15, 2021
Task
User does not enter sensor code when starting sensor--G6 specific
Unassigned
Shawn Foster
None
Unresolved
Apr 19, 2021
Sep 30, 2021
Task
User mistakes a low glucose alert for a high glucose alert and gives a correction bolus--G6 specific
Unassigned
Shawn Foster
None
Unresolved
Apr 19, 2021
Oct 15, 2021
Task
No glucose values available while G6 is pairing or in warmup
Unassigned
Shawn Foster
None
Unresolved
Apr 19, 2021
Oct 15, 2021
Task
Incorrect settings changes for any reason--G6 alert
Unassigned
Shawn Foster
None
Unresolved
Apr 19, 2021
Oct 15, 2021
Task
In CGM that requires calibration, user does not calibrate
Unassigned
Shawn Foster
None
Unresolved
Apr 16, 2021
Oct 15, 2021
Task
User enters blood gluose value (from fingerstick) in wrong units
Unassigned
Shawn Foster
None
Unresolved
Apr 16, 2021
Oct 15, 2021
Task
In CGM that requires calibration, calibration inputs inaccurate: G6 calibration
Unassigned
Shawn Foster
Critical (5)
Unresolved
Apr 16, 2021
Oct 15, 2021
Task
G6 sensor is used longer than the intended duration
Unassigned
Shawn Foster
None
Unresolved
Apr 16, 2021
Oct 12, 2021
Task
Glucose values not received by Loop from iCGM: G6-specific, transmitter issue
Unassigned
Shawn Foster
None
Unresolved
Apr 15, 2021
Oct 12, 2021
Task
Glucose values not received by Loop from iCGM: G6-specific, sensor issue
Unassigned
Shawn Foster
None
Unresolved
Apr 15, 2021
Oct 12, 2021
Task
User misses component device alert notifications
Unassigned
Shawn Foster
None
Unresolved
Mar 31, 2021
Oct 15, 2021
Task
User delays pairing or cannula insertion stages for too long after Pod activation
Unassigned
Shawn Foster
None
Unresolved
Mar 31, 2021
Oct 15, 2021
Task
Pod cannula is not properly inserted
Unassigned
Shawn Foster
Critical (5)
Unresolved
Mar 31, 2021
Oct 15, 2021
Task
User has difficulty with ACE pump component setup
Unassigned
Shawn Foster
None
Unresolved
Mar 30, 2021
Oct 15, 2021
Task
User does not fully pair Pod with Tidepool Loop
Unassigned
Shawn Foster
None
Unresolved
Mar 30, 2021
Oct 15, 2021
Task
User does not fill Pod adequately
Unassigned
Shawn Foster
None
Unresolved
Mar 30, 2021
Oct 11, 2021
Task
User does not complete training and makes an inappropriate treatment decision
Unassigned
Shawn Foster
Critical (5)
Unresolved
Mar 30, 2021
Oct 11, 2021
Task
User misinterprets "Calibrate Soon" state
Unassigned
Shawn Foster
None
Unresolved
Mar 30, 2021
Oct 14, 2021
Task
User does not calibrate sensor when readings depart from fingerstick BG
Unassigned
Shawn Foster
High (4)
Unresolved
Mar 30, 2021
Oct 14, 2021
Task
User enters valid but incorrect sensor or transmitter code
Unassigned
Shawn Foster
None
Unresolved
Mar 29, 2021
Oct 14, 2021
Task
User does not allow camera access for G6 transmitter/sensor code entry
Unassigned
Shawn Foster
None
Unresolved
Mar 29, 2021
Oct 11, 2021
Task
User has difficulty with iCGM device partner account management processes
Unassigned
Shawn Foster
None
Unresolved
Mar 29, 2021
Oct 14, 2021
Task
Tidepool Loop acts on glucose values when there is no trend arrow available from G6 (bolus)
Unassigned
Shawn Foster
None
Unresolved
Mar 15, 2021
Oct 11, 2021
Task
Tidepool Loop acts on glucose values when there is no trend arrow available from G6 (temp basal action)
Unassigned
Shawn Foster
None
Unresolved
Mar 15, 2021
Oct 11, 2021
Task
Tidepool Loop acts on glucose values when there is no trend arrow available from G6 (user inconvenience)
Unassigned
Shawn Foster
None
Unresolved
Mar 15, 2021
Oct 11, 2021
Task
Concurrent CGM app and Tidepool Loop use
Unassigned
Shawn Foster
None
Unresolved
Feb 1, 2021
Oct 11, 2021
Task
User confused by prediction difference between Dexcom's Urgent Low Soon and Tidepool Loop's prediction
Unassigned
Shawn Foster
None
Unresolved
Jan 15, 2021
Oct 11, 2021
Task
Watch: User unable to identify Closed Loop Off status
Unassigned
Shawn Foster
Critical (5)
Unresolved
Dec 14, 2020
Oct 11, 2021
Task
User enables Workout preset indefinitely or forgets to turn off after use
Unassigned
Shawn Foster
Medium (3)
Unresolved
Dec 14, 2020
Oct 11, 2021
1-50 of 252